Privacy policy

Privacy policy

DATA CONTROLLER:

   ALEIX TORNÉ NAVARRO (hereinafter the provider)
   Camí del Verder, 30
   08480 L’Atmella del Vallès (Barcelona)
   NIF.: 44009279K
   Tel.: 696447732
   E-Mail: info@yourlocalguides.net

The provider as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (RGPD), Organic Law 3/2018 of 5 December (LOPDGDD) and other current legislation on the protection of personal data, and Law 34/2002 of 11 July, of the Information Society and Electronic Commerce Services (LSSICE), informs you that it has implemented the necessary security measures, technical and organizational, to ensure and protect the confidentiality, integrity and availability of the data entered.

TREATMENT OF DATA COLLECTED THROUGH OUR WEBSITE:

The data that the provider may collect through the use, navigation of the website, through our forms, via email or on the occasion of the contractual relationship with the provider are personal data. All fields must be filled in when filling in each of the forms on our website. If you do not fill in these fields, you will not be able to carry out the purposes described in each of the forms.

The provider reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it each time you access the Website.

PURPOSE OF TREATMENTS:

Your personal data will only be used for the following purposes:
Treatment of data of the users of the web:

  • To carry out the necessary administrative and management formalities with the users of the website.
  • By filling in the “Contact form with the guide”, the professional guide will be sent a copy of the data that the user has entered in the form.
  • Responding to queries and/or providing information requested by users
  • Send commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, if the User has expressly consented to the sending of commercial communications by electronic means by subscribing to the Bulletin or Newsletter.
  • Use your data to contact you, both electronically and non-electrically, to obtain your opinion on the service provided and,
  • Notify you of important changes in the operation of the web.
  • Profile and usability analysis will be carried out.

Data processing of professional guides:

  • Carrying out the necessary administrative and commercial formalities with the professional guides, within the contractual relationship that binds them to the person in charge, in compliance with the administrative, fiscal, accounting and working obligations that are necessary by virtue of the legislation in force.
  • Respond to queries and/or provide information required by professional guides.
  • Send informative, management, commercial and/or advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means covered by the contractual or pre-contractual relationship and in the legitimate interest of the provider.
  • Perform the services and/or products contracted or subscribed by the professional guides.
  • Use your data to contact you, both electronically and non-electrically, to obtain your opinion on the service provided and,
  • Notify you of important changes and developments in the general terms and conditions of business.
  • Profile and usability analysis will be carried out.

According to the LSSICE, the provider does not practice SPAM, therefore, does not send commercial e-mails that have not been previously requested or authorized. Consequently, in all communications received from the provider, the user has the ability to cancel their express consent to receive our communications.

You can revoke your consent at any time to send commercial communications by sending a letter with the subject “Baja” to info@yourlocalguides.net

We will not process your personal data for any other purpose than those described except by legal obligation or court order.

LEGITIMISATION OF PROCESSING:

The legal basis for the processing of data is your consent given to carry out the purposes described above, which will be requested at the time of ticking the appropriate box when collecting your data. Art. 6 par. 1 letter a RGPD.

Failure to provide the personal data requested or not to accept this data protection policy means the impossibility of subscribing, registering or receiving information about the Provider’s products and services.

In cases where there is a previous contractual or pre-contractual relationship between the parties, the legitimacy for the development of administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the previous existence of the commercial relationship established between the parties. Art. 6 par. 1 letter b RGPD. This shall also apply to the processing of personal data necessary to carry out pre-contractual measures.

If the processing is necessary to safeguard a justified interest of our company or a third party and if the interests and fundamental rights and freedoms of the data subject do not take precedence over the aforementioned interest, the legal basis for such processing shall be Art. 6 par. 1 letter f RGPD.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

The data provided by the user may be communicated or may be subject to access by:

Our providers as processors: personal data may be provided to service providers. The processing of personal data will be carried out within the processing on request, according to Art. 28 RGPD. The providers will only have access to that information that is necessary to carry out the corresponding activity, and for the minimum time necessary.

Public Administrations, Public Bodies and Authorities in the cases provided for by Law.

COMMUNICATIONS:

Any communication sent will be incorporated into the provider’s information systems. By accepting these conditions, terms and policies, you expressly consent to the provider performing the following activities and/or actions:

In the event that the user has expressly consented to the sending of commercial communications by electronic means by subscribing to the bulletin or newsletter, the sending of said communications by electronic means informing the users of the activities, services, promotions, advertising, news, offers and other information on the services and products.

In the case of professional guides, the contractual or pre-contractual relationship enables the provider, through its legitimate interest and the provisions of Article 21 LSSICE, to send commercial communications by electronic means informing of activities, services, promotions, advertising, news, offers and other information on services and products.

RIGHTS OF THE PERSONS CONCERNED:

As a user-interested, you can request the exercise of the following rights before the provider by submitting a letter to the postal address of the heading or sending an email to info@yourlocalguides.net indicating as Subject: “DATA PROTECTION, EXERCISE RIGHTS”, and attaching a photocopy of your ID card or any analogous means in law, as indicated by law.

Rights:

  • Right of access: allows the interested party to know and obtain information about their personal data subject to treatment.
  • Right of rectification or suppression: it allows to correct errors and to modify the data that turn out to be inaccurate or incomplete.
  • Right of cancellation: allows for the deletion of data that prove to be inadequate or excessive.
  • Right of opposition: the right of the data subject not to have his personal data processed or to have his personal data processed or ceased to be processed.
  • Limitation of processing: entails the marking of stored personal data in order to limit their future processing.
  • Portability of data: the provision of the data undergoing processing to the data subject, so that the data subject may transmit them to another data controller without impediment.
  • Right not to be the subject of automated individual decisions (including profiling): right not to be the subject of a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of the processing carried out prior to the withdrawal of consent.

You also have the right to lodge a complaint with the Supervisory Authority if you consider that your data protection rights may have been violated (agpd.es).

RETENTION OF YOUR DATA:

We will retain certain personally identifiable and traffic data for a maximum period of 5 years in the event that it is required by Judges and Courts or to initiate internal actions arising from improper use of the website.

You will not be subject to decisions based on automated processing that produce effects on your data.

OFFICIAL MEDIA

The user is informed that the means enabled by the provider to communicate is the company mobile phone and corporate email.

If you send personal information through a means of communication other than those indicated in this section, the provider will be exempt from liability in relation to the security measures available to the medium in question.

INFORMATION WE COLLECT:

The data collected by the responsible are as follows:

  • Those that users provide through the various services offered on the website
  • Those included in the various forms provided on the website
  • – Data collected through cookies to improve the browsing experience as reported in the cookie policy.

The refusal to provide mandatory data will mean the impossibility of meeting the specific request in question. You state that the information and data you provide are accurate, current and truthful. We request that, in the event of a modification, you immediately communicate the same so that the information being processed is updated at all times and does not contain errors.

SOCIAL NETWORKS

We inform you that YOURLOCALGUIDES can have presence in social networks. The treatment of data carried out by people who follow the social networks (and/or make any link or connection action through the social networks) of the official pages of YOURLOCALGUIDES, will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

YOURLOCALGUIDES will treat your data for the purpose of correctly managing your presence on the social network, informing you of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of contents is prohibited:

  • That are allegedly unlawful by national, EU or international law or engage in allegedly unlawful activities or contravene the principles of good faith.
  • That violate the fundamental rights of individuals, lack courtesy on the network, annoy or may generate negative opinions in our users or third parties and in general whatever content YOURLOCALGUIDES considers inappropriate.
  • And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual property rights and industrial.

Likewise, YOURLOCALGUIDES reserves the right to remove, without prior notice from the website or the corporate social network, those contents that are considered inappropriate.

Communications sent through social networks will be incorporated into a file owned by YOURLOCALGUIDES, being able to send information of interest.

In any case, if you send personal information through the social network, YOURLOCALGUIDES will be exempt from liability in relation to the security measures applicable to this platform, and if the user wants to know about them, he should consult the corresponding particular conditions of the network in question.

SECURITY MEASURES:

The data you provide will be treated confidentially. The provider has taken all technical and organizational measures and all levels of protection necessary to ensure security in the processing of data and prevent its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the data stored.

Similarly, the provider will make its best efforts to ensure that the website is not attacked by computer viruses. However, given the constant technological evolution and the appearance of new computer threats, it cannot guarantee that the website does not contain computer viruses. In this way, it is the responsibility of the user to have all the antivirus programs and firewalls necessary to avoid any type of infection by computer viruses, without in any case being able to derive any responsibility to the provider.

LANGUAGE

The language applicable to this Privacy Policy is Spanish. Therefore, should there be any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

BLOG SUBSCRIPTION

In the event that the user subscribes to the blog, we inform you that the data provided will be processed to manage your subscription to the blog and will be retained as long as there is a mutual interest to maintain the end of treatment. When no longer necessary for this purpose, will be removed with appropriate security measures to ensure the pseudonymization of data or total destruction of them. The data shall not be disclosed to third parties, except under a legal obligation.

PUBLICATION OF YOUR TESTIMONY

In the event that the user wants to publish your opinion on the web, we inform you that the data provided will be treated to address the proposed suggestions, experiences or opinions regarding products and / or services to be published on the website and thus be able to help other users. The data will be kept as long as there is a mutual interest to maintain the purpose of treatment and when no longer necessary for that purpose, will be removed with appropriate security measures to ensure the pseudonymization of the data or total destruction of them. Witnesses will be published on our website. The only personal data that will be published will be the witness’s name.

CHANGES TO THIS PRIVACY POLICY

The provider reserves the right to modify this policy to adapt to new legislation or case law.

LEGISLATION

To all effects the relations between the provider with the users and with the professional guides of, are subject to the Spanish legislation and jurisdiction to which the parts are submitted expressly. The Courts and Tribunals of the City of Barcelona are competent to resolve all disputes arising from or related to the use of the website.


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